The Evolving Role of Chief Sustainability Officers
They once focused on optics and reputation. Today many are interacting with investors and helping set strategy. by Robert G. Eccles and Alison Taylor
The role of the chief sustainability officer is undergoing a rapid and dramatic transformation. Historically CSOs have acted like stealth PR executives—their primary task was to tell an appealing story about corporate sustainability initiatives to the company’s many stakeholders, and their implicit goal was to deflect reputational risk. The role had virtually no involvement in setting company strategy or communicating it to shareholders; those responsibilities fell to the CEO, the CFO, and the head of investor relations.
