HTF Group presents ‘Failing Fast, CX trends that are turning the financial services sector into industry leaders’
You have been invited to the HTF Group event ‘’Failing fast, CX trends that are turning the financial services sector into industry leaders’ a three-course dinner (sponsored by Ushur) where you will have a chance to review and discuss a number of areas including:
- Future trends in customer experience
- Digital Transformation to drive an effective implementation of Consumer Duty for banks and insurers
- How automation and AI fit into the idea of insurance as “a relationship business”
- Customer engagement lifecycles
- Achieving speed to value and continuous innovation, while fitting into the existing ecosystem of a complex carrier.
This is a networking and thought leadership evening – there will be no presentations or product discussions.
Below you can find the itinerary for the evening:
Welcome drinks:
Three course meal:
After dinner drinks and networking:
6:30pm
7:30pm
9:30pm
The dinner will be held at The Balcony Room at Swan at The Globe.
Swan at The Globe: Shakespeare’s Globe, 21 New Globe Walk, Bankside, London SE1 9DT.