InvestorDaily: Major bank names new AI officer
Westpac has announced the appointment of Andrew McMullan as chief data, digital and AI officer, reporting to chief executive officer Anthony Miller.
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Finextra: Lloyds appoints head of agentic AI
Lloyds Banking Group is building on its AI strategy with the appointment of Aritra Chakravarty from JIFFY.ai as head of agentic AI.
Fintech Futures: OakNorth boosts GenAI adoption with OpenAI partnership
Continuing the trend of banks partnering with LLM vendors, OakNorth is the latest to do this with OpenAI.
efinancialcareers: Citadel’s CTO says AI won’t generate lasting alpha for hedge funds
Citadel’s CTO says AI won’t generate lasting alpha for hedge funds.
Finextra: Klarna takes foot off AI gas as CEO acknowledges importance of human customer service
After aggressively pursuing an AI-driven workforce reduction strategy, Klarna says it is “evolving” the strategy and hiring customer service employees in an acknowledgment that people often still want to talk to a human.
CIO: Bank of America’s big bet on AI started small
One of Bank of America’s first AI programs 7 years ago was Erica.
PYMNTS: 42% of Suspicious Banking Activity Linked to Identity Fraud
As fraudsters leverage sophisticated tactics, including artificial intelligence (AI)-powered identity manipulation, the FinTech sector finds itself in the crosshairs of an escalating battle against financial crime.
Global Banking and Finance: The Banking Talent Crunch: How Financial Institutions Are Competing for Digital-Native Skills
As banks expand their digital capabilities, the gap between technology ambitions and workforce readiness is widening.
Visual Capitalist: Visualizing AI vs. Human Performance in Technical Tasks
The gap between human and machine reasoning is narrowing—and fast.