Fintech Futures: OakNorth boosts GenAI adoption with OpenAI partnership
Continuing the trend of banks partnering with LLM vendors, OakNorth is the latest to do this with OpenAI.
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Finextra: Klarna takes foot off AI gas as CEO acknowledges importance of human customer service
After aggressively pursuing an AI-driven workforce reduction strategy, Klarna says it is “evolving” the strategy and hiring customer service employees in an acknowledgment that people often still want to talk to a human.
CIO: Bank of America’s big bet on AI started small
One of Bank of America’s first AI programs 7 years ago was Erica.
CIO: CIOs increasingly dump in-house POCs for commercial AI
High failure rates and low returns of homegrown AI pilots are accelerating a shift to commercial, off-the-shelf solutions as software vendors roll more AI functionality into their products.
CIO: 10 most used gen AI tools in the enterprise
The results of a recent survey into the most used Gen AI tools in the Enterprise and no real surprises among the most popular
City AM: Former Google CEO warns AI may soon ignore human control
Former Google chief executive Eric Schmidt has warned that artificial intelligence (AI) was advancing so rapidly that it may soon no longer need human guidance to evolve.
CIO Dive: What’s keeping technology leaders up at night?
What’s keeping technology leaders up at night?
Fintech Finance News: Standard Chartered Rolls Out SC GPT, Advancing AI-Driven Innovation in Banking
Standard Chartered has launched SC GPT across 41 markets and 70,000 employees worldwide.
Finextra: Goldman adopts measured approach to roll out of AI
Goldman Sachs is adopting a measured roll out of AI.
Finextra: NatWest inks collaboration deal with OpenAI
NatWest Group has inked a deal with OpenAI to bring generative artificial intelligence to the UK lender’s digital assistants.